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IMPORTANT LETTER REGARDING COVID-19

Dear Bright Pediatric Smiles Family,

During this time of uncertainty, we wanted to reach out to you to let you know that your well-being and our team’s is our highest priority.

The American Academy of Pediatric Dentistry, California Dental Association, and American Dental Association has instructed all dental offices to close and limit services to only essential and emergency care.

As always, our practice utilizes strict universal infection protocols every day for the care of all our patients.

  1. We ensure that all equipment and procedural areas are sterilized and disinfected to always make sure our patients are protected.
  2. All employees always wash/sanitize hands between patients as well as wear protective masks, gloves and eye wear.
  3. We have also increased environmental cleaning with hospital grade disinfectant of frequently touched surfaces in the office, such as toys, workstations, counter-tops, and doorknobs between every family that walks through our doors.
  4. We are also limiting the facility to one family at a time for these urgent visits.

For these emergency visits we ask:

  1. Don’t bring any non-appointed people (friends, playdates, other family, aides and drivers) to the appointment besides the patient and a parent/guardian.
  2. If there are flu-like symptoms going through your family, but you are unaffected, please consider rescheduling.
  3. If you do have an upcoming appointment, we ask that you wash your hands for at least 20 secs. upon entry to the office.

With that being said, there are certain guidelines that we are asking all patients and team members to adhere to while the risk for the Coronavirus is still high.

Please read our current scheduling protocols below to stay consistent with the Centers for Disease Control and Prevention (CDC). Please read below for more information.

When should you NOT come to the Dental Office?

If your child or family members have symptoms of acute respiratory illness (fever, coughing, shortness of breath), the CDC recommends you stay home until you are free of fever, signs of a fever, and any other symptoms for at least 24 hours without the use of fever-reducing or cough suppressant medication. Our office then recommends waiting 3 weeks before we reschedule your appointment.

What about returning from International Travel?

If a patient or family members are returning from international travel to an area with widespread sustained transmission of COVID-19, as confirmed by the CDC (as of March 4, 2020, that’s China, Japan, Italy, Iran, and South Korea), then please reschedule your appointment for 3 weeks after your return home.

Please remember to always do these basic steps to help reduce the spread.

  1. Wash your hands often with soap and water for at least 20 secs or use sanitizer with 60% alcohol
  2. Cover your cough and sneeze with a tissue. Please use inner elbow if no tissues are available
  3. Avoid touching of face (eyes, nose and mouth)

For the latest information about Coronavirus, visit the CDC's resource center.

Please stay safe and we wish all our families the best at this time.

Sincerely,

Dr. Sam and Staff